Rabu, 30 November 2016

Requesting and Confirmation Letter | Tugas 3 Bahasa Inggris Bisnis (Softskill)

Example of Letter Requesting a Sevice

July 8, 2016

Michael Jones
Manager
ABC Apartments
DKI Jakarta

Dear Mr. Jones,
I am writing to request that you fix the leaky radiator pipes in Jane Smith's apartment. Jane is my patient and lives at 123 Moldy Way. Jane is asthmatic and allergic to molds.

A Board of Health inspection found mold in the bedroom. The inspector found that the leaky pipes caused the mold. Jane's asthma is worsened by her allergy to mold. Mold can cause a restriction of her airways, which can lead to hospitalization or death.

The Board of Health requires that all leased housing be free of chronic dampness. This apartment is not free of chronic dampness. The mold in the apartment, therefore, violates the law against chronic dampness in addition to significantly worsening Jane's health.

I request that you immediately remedy this problem by fixing the leaky radiators. Please contact me at (010) 231-2365 if you have any questions. Thank you for your time and consideration.

Sincerely,


Dr. Joan Pediatrician

Letter Confirming a Service

Dear Mr. Joan,

Thank you for your email

We would like to apologize for any inconvenience and disappointment that you experienced on the negligence of the radiator pipe in our apartments. We assure you that your complaint will provide an opportunity to correct the problem that makes one of your family in the hospital and we will be responsible for any inconvenience. We will also improve our mistakes to improve our service further. In order for us to continue the feedback and complaints on this issue, we would appreciate if you could give us your telephone number. Again, our sincere apologies and we look forward to serving you. If you need further assistance, you are welcome to contact our receptionist.

Sincerely,


Michael Jones


Selasa, 08 November 2016